Have you heard the saying the customer is always right? This week Creative JC posted a YouTube video discussing that topic specifically. If you want to see what the team had to say be sure to watch the YouTube video we provided below!
YouTube
Transcript
all right what’s going on you guys my
name is jack christensen and i’m the
owner and founder of creativejc
today i’m going to be talking a little
bit about the client
and service provider relationships
specifically within the professional
services industry so creative jc we are
a full service advertising agency we do
web development seo branding you name it
we do it
so there’s a little cliche saying out
there i’m sure you’ve all heard it it’s
either it’s the customer is always right
or the client is always right
and that rings true sometimes and not so
true other times uh in the service-based
industry here’s what i mean
if a client comes to us right and they
say hey jack i’d like to grow our
business can you help us with that i’m
gonna say you betcha we definitely can
they’re going to say okay cool and we’ll
go over the details and let’s say in
that details uh instructions they’re
like okay here’s what i want to do
i want a gibberish website that bad
mouths my own business and all of this
ridiculous right like that’s never going
to happen
but i’m illustrating a point
what i mean is that
when they say that we’re going to say
you know
bob that’s not the best idea
here’s why let me point you in another
direction
that’s what i’m here for is this a
professional service provider however if
they continue to say
no this is what i want do this at the
end of the day they’re the client
they’re paying the bill
then that’s what we’re going to do and
that’s what we’re going to provide
so a note to service providers let’s
start with that service providers guys
here’s what you got to do
at the end of the day remember the
client is your business and they have
the ability to hurt or help your
business i built my business off of
having other people
give good recommendations for me and for
my business
um and the vice versa can be true if i
did something bad which i haven’t but if
i did it would give me bad reviews bad
publicity and i don’t want that nor
should you you hear all the time about
painters and contractors who will get 80
done with the project but then not
complete it go off ghost them right you
don’t want to be that person
you want to be someone who does what
they say they’re going to do finishes on
time and delivers stunning work on time
every time
that’s my promise with creative jc and
it should be your promise with whatever
your professional service is as well i
know to clients
you’re hiring us if you’re you’re paying
us good money
you’re doing that because you believe in
our expertise
so let us do our jobs take our advice
and i promise it’s gonna be better that
if you’re if you’re putting money out
there
it’s like a vote of confidence a vote of
trust right if you don’t believe
that the people can handle it that
you’re paying
don’t pay them
like i don’t want to take on a client
who doesn’t believe that we can do a
stellar job if you don’t think we can
please save us both the trouble don’t
hire us but i can say if my agency ever
takes on a job it’s something that i
know full well we can complete on time
with perfect results every single time
and that’s how all agencies should be so
service providers do that and clients
let us do our job
thanks
Transcript
[Music]
[Applause]
[Music]
[Applause]
why is seo so important
let’s look at it this way
there are over 4.5 billion internet
users and about 4 billion of those users
use google
you are a business
e-commerce service-based business a
into your painter
it doesn’t matter
you’re a business
and you have a web presence by the way
if you don’t have a web presence you
should get a web presence we can help
you out with that too
if you’re a business web presence
seo which stands for search engine
optimization is hugely important
over like i said four billion of those
internet users you use google
you search
so if you have a business
and you’re not ranking at the top of
for whatever it is that you do
it’s hurting
and it’s certainly not helping
think about it this way
let’s say you are a painter or let’s use
a chiropractor
so you’re a chiropractor in
i don’t know how about des moines iowa
okay
you’re a chiropractor in des moines iowa
do you have a web presence
how old do people find that website word
of mouth is great and it works right
but that’s one piece of marketing the
other there’s another piece of many
other pieces in this case seo
you’re a chiropractor in des moines iowa
and i in des moines i’m a worker and i
just hurt my back through my back out at
working right
and i go online i said i searched
chiropractic in iowa if you haven’t done
any seo
you’re not going to show up
and you just lost me as a client to
really bob joe the other chiropractor on
the street right
so
that’s a simplistic overview of why seos
are so important because when people are
searching for a service or a
professional or
thing
your
[Music]
and seo can be business right
there’s seo agencies that the minimum is
like three grand a month um all the way
up to well over ten thousand dollars a
month
here at creative jc
our goal is to provide premium seo
service at a price that isn’t cost cost
per day
still not cheap our lowest price is 4.99
a month
um but with this if you look into our
seo prices what you’re getting
top of the line seo for a fraction of
the cost the closest you’re going to be
able to find for what we do is like for
that 4.99 price is going to be a
thousand to 1500 minimum and that’s for
the bottom end our top end is 999 a
month and if you want something similar
you’re going to be paying anywhere from
5 to 10 grand a month
seo can really accelerate your business
seo ease for itself the point of seo is
to help you grow help you make sales
pays for itself
even if you’re not ready to jump into a
month-to-month thing you do have seo
jumpstart which is going to set up your
site for success within seo get all the
ground blocks done get your
uh
rbt files in it’s gonna get your xml
sitemaps and it’s gonna basically all
the technical bs that
you don’t know
it doesn’t matter for you to know you’re
not in one
right
we’re gonna lay everything out so your
website can be successful
and that says your jump start and that’s
just a one-time payment
but bottom line even if you don’t hire
us
just take away from this that seo is
extremely important
and i would urge you strongly urge you
to figure out how you can rank on people
if you’re not already if you are looking
to rank on google or you want a cheaper
option to maintain that rank
creative jc is a great option we
guarantee our results
we’re here to work for you if you have
any questions please uh go to the top of
the website and see it’s scheduled uh
time to meet your schedule meeting
there’s a button there definitely go
ahead there’s no meeting and we will be
with you and we’ll help you walk through
the process when we’re talking it’s
never sales-based we’re not part of
sales people we’re not going to try to
sell you we’re going to tell you exactly
what we do how we can help
and as long as you feel comfortable
and it will all work
then who you can buy and if not no
worries required as friends it’s not a
big deal we’re here to help you that’s
how we grow our business as we take on
projects that we can excel at and we
complete with stunning results on time
every time that’s our promise that’s our
guarantee so guys if you have any
questions
give us a ring shoot us a text send us
an email whatever works best for you
just get in touch
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“The client/customer is always right” we’ve all heard it dozens if not hundreds of times. Within the service industry this rings true sometimes and not so true other times. Here is what I mean: I own Creative JC and when a customer comes to us, they come to us because we are extremely good at what we do. They hire us for our expertise. Now let’s assume a client says they want to grow their business. They want their website to be something ridiculous like a website that is all gibberish, bad mouths their own business and looks like complete garbage (this is extreme and would never happen I am just illustrating a point). We would strongly urge them that doing this will not accomplish their goal nor would we put a designed by Creative JC on that website but if the client kept saying nope that’s what I want at the end of the day that’s what we would do. Read more.
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